It's one person answering — me. No support desk, no ticket number, no bot. If something isn't working I'd rather sort it out than have you give up on it.
Tell me what's going on and I'll come back to you. If something isn't working, mention what device you're on and paste your TrainerKit link in — I can usually spot the problem from that alone.
Messages come straight to my inbox, not a support queue. If you've already had an email from me, replying to it works just as well.
Most setup questions are answered faster by these than by waiting on me.
INSTALL GUIDE RE-GENERATE MY LINKConsult tips, funnel breakdowns and whatever I'm building next.
Run the demo first — it's the whole tool, no signup, and it answers most questions faster than I can.
SEE INTAKEKITThese four cover most of what lands in my inbox. Worth thirty seconds — you'll probably be sorted before I've even read your message.
ConsultKit. Not because it matters most, but because setting up three tools in one sitting is how none of them get finished. Use it on a couple of consults, then add IntakeKit when you want the paperwork handled. RenewKit has nothing to say until a client is twelve weeks in anyway.
Search your inbox for the receipt — the links are in it. If that's gone too, reply to me from the address you bought with and I'll send them again. The three setup links are the products, so keep whichever email you find.
Two of them do, and it needs one step from you. Paste your IntakeKit link into ConsultKit's setup page, and a Start their intake forms button appears on the ConsultKit results screen — tap it when they say yes and their details carry straight across. RenewKit doesn't connect automatically, but IntakeKit collects the baseline measurements it compares against, so the starting numbers are recorded on day one either way.
Yes. Each link works anywhere — tablet, phone, laptop. ConsultKit and IntakeKit carry everything in the link itself, so any device that opens it has your full setup. RenewKit also syncs your client records, so opening your link on a new device brings the history with it.
Reply to your receipt and I'll sort it out. You shouldn't pay twice for something you already had, but the bundle checkout can't know what you own, so it's a manual fix rather than an automatic one.
Yes — reply to your receipt within 30 days and you get your money back on all three. No form to fill in, and you don't have to explain yourself.